Return Policy

  • For any returns you may email customer service at RBM of Atlanta - Parts.
  • Electrical, previously installed, or used parts are non returnable.
  • All special order parts are non returnable.
  • Parts under $15 are non returnable.
  • Parts must be returned in and with all original packaging.
  • A copy of the invoice will need to be included with the return.
  • There is a 15% restocking fee charged against all returned parts.
  • We reserve the right to refuse any parts based on the above criteria.
  • Return requests need to be issued within 30 days of receipt.
  • Parts must be returned within 7 business days of accepted return request.

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.